ISSA/ILO Guidelines, Knowledge Sharing, and Innovation

Effective social security administration

Each year, we offer a suite of courses on the key components of effective social security administration in collaboration with the International Social Security Association (ISSA). These courses are designed to develop staff competencies and build capacity in alignment with the ISSA/ILO Guidelines, which provide a framework for international professional standards in social security administration.

Objectives

To build capacity in ISSA member organizations to improve the administration of social security through the ISSA Guidelines.

To equip participants with applied knowledge of international professional standards in social security.
To support participants in developing skills related to the ISSA Guidelines, good practices and applying them in their own organizations.
To facilitate the formation of a network of practitioners with a shared understanding of the ISSA Guidelines.

Who attends these courses?

These courses are designed for managers, administrators, experts, and staff working in ISSA member institutions who have a professional interest in the ISSA/ILO Guidelines and wish to enhance their knowledge and competencies. The suite of courses is also eligible for the Diploma for Social Protection Managers.

What will I learn and what will I be able to do?

Each course is focused on one set of ISSA/ILO Guidelines, providing participants with an understanding of core areas and international professional standards. The courses enable participants to apply these standards within social security organizations.

Courses are structured in three phases:

Pre-training: Participants complete online activities related to a set of ISSA Guidelines.
On-site training: Intensive and interactive training led by experts.
Post-training: Participants submit an assignment, exchange ideas with other participants, and receive a certificate upon satisfactory completion of the course.

Additional information

For detailed information about the courses, including cost, participation, and specific content, please visit the individual course websites. This will provide you with comprehensive insights into the training opportunities and enable you to make an informed decision.