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Social dialogue is defined by the ILO to include all types of negotiation, consultation or simply exchange of information between, or among, representatives of governments, employers and workers, on issues of common interest relating to economic and social policy. It can exist as a tripartite process, with the government as an official party to the dialogue or it may consist of bipartite relations only between employers or their organizations and trade unions (or workers' representatives at the level of the undertakings). Social dialogue is both a means to achieve decent work by strengthening democratic decision-making and an end in itself. Although social dialogue practices may differ from country to country, freedom of association and the effective recognition of the right to collective bargaining constitute both key prerequisites to effective social dialogue, and fundamental human rights. The main aim of social dialogue is to improve the quality of decisions and policies through the involvement of the main stakeholders in the world of work, notably employers, workers and their representatives. Successful social dialogue institutions and processes have the potential to resolve important economic and social issues, deal with crises -such as COVID-19- encourage good governance and social peace, reduce inequality and promote growth. Social dialogue may take different forms.
At national level as well as other levels tripartite dialogue allows government, business and employers and workers and their representatives, to seek solutions on issues of common interest, as equal and independent partners. Collective bargaining allows an employer, or a group of employers, on the one hand, and one or more workers' organizations on the other, to jointly determine working conditions and terms of employment, regulate relations between employers and workers, and/or regulate relations between employers or their organizations and workers' organizations. This unique and distinct form of social dialogue plays a key role in the governance of the labour market. Collective bargaining can takes place at many levels (international, national, sectoral, enterprise or territorial level). At the enterprise level, the interaction between workers' representatives can also take place through workplace cooperation. Workplace cooperation is understood as consultation and cooperation between employers and workers on matters of mutual concern not within the scope of collective bargaining machinery. For example, safety and health committees can play an important role at the workplace. In addition, jointly designed grievance mechanisms can also play a key role in preventing the escalation of conflict and promoting a climate of mutual understanding in the workplace.
The Academy will consist of three interconnected phases. The programme will start with one online phase. It will be followed by a one-week face-to-face programme at the International Training Centre of the ILO in Turin, Italy, and then by an additional week online.
To receive the Academy certification, participants need to complete all phases of the programme.
Online phase | 24–28 November 2025
During the first online phase of the Academy, participants will participate in:
Face-to-face in Turin | 1–5 December 2025
During the five days face-to-face phase of the Academy in Turin, participants will participate in training sessions that aim at better grasping all the different facets of social dialogue and industrial relations.
Online phase | 8–12 December 2025
During the final online phase of the Academy, participants will continue their learning journey by participating in:
Successful participants will receive an ITCILO Certificate of Achievement or Participation.
The workshop will be conducted in English and Arabic. Participants are therefore expected to have a good command of the English or Arabic language.
To apply for this course, please click on the "Apply now" button and fill out the online form before the application deadline.
If your application is sponsored by your Institution, you will be required to attach a sponsorship letter, covering the course fees.
Applications will be reviewed through a standardized selection process. Successful candidates will be notified individually.
The total price of this training activity includes full board accommodation at the ITCILO campus, routine medical care, medical insurance, and internet facilities. The listed prices do not include the cost of travel between the participant's home country and the course venue.
Participants are responsible for holding a valid passport and obtaining the appropriate visa (Schengen). Listed prices do not include the costs of passports, visas, and airport taxes.
Payment can be processed by bank transfer or credit card through an electronic payment link. The total price of this training activity must be paid in advance by the participant or his/her sponsoring organization.
If an enrolled participant wishes or must withdraw from a course, they must notify the Centre, in writing, of their decision at least 14 days prior to the start date of the course. Cancellation of participation in regular courses will result in penalties. For more details on this matter, please check our payment and cancellation policy webpage.
#Social Dialogue #Industrial Relations #Collective Bargaining #Tripartite Process #Workplace Cooperation #Labour Market #Economic and Social Policy #Democratic Decision-Making #International Labour Standards #Labour Justice
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