Good Governance
Good Governance
ISSA GUIDELINES, KNOWLEDGE-SHARING AND INNOVATION
19–23 Maio 2025
O curso está disponível em English
Apresentação do curso
The ISSA Guidelines on Good Governance provide board members and managers with practical guidance in nine areas of major concern: strategic planning; operational risk management; internal auditing of operations; actuarial soundness; enforcement of the prudent-person principle in investment management; prevention and control of corruption and fraud in contributions and benefits; service standards for members and beneficiaries; human-resource policies on development, retention and succession; and investment in ICT infrastructure. The training will provide an in-depth analysis and understanding of the ISSA .
Perfil dos participantes
The course is designed for social security professionals of ISSA member organizations. Participants should hold positions that involve decision-making directly or in an advisory capacity and application of the ISSA Guidelines on Good Governance. The following requirements are therefore essential for participation in this course: the ability to access and use a computer with an internet connection; a working knowledge of written English.
What will I learn?
This course uses the updated ISSA Guidelines on Good Governance as a framework for assessing challenges and identifying innovations.
- Principles for the board and management: principles, frameworks, structures, challenges and response
- Strategic planning and operational risk management: definitions and understanding of risk management activities; monitoring of internal and external events affecting social security institutions
- Actuarial soundness and internal audit: understanding actuarial measures and valuations; actuarial sustainability and investment benchmarks
- Investment management: key principles; main concepts of liquidity, risks, necessary diligence and aligning incentives; valuation of investment portfolio and measures for asset safekeeping
- Corruption and fraud in contributions and benefits: prevention and control; effectively governing rights and obligations of members and beneficiaries
- Service standards for members and beneficiaries: why service standards are relevant; how to improve service quality and key parameters
- Human resources policies: development, retention and succession; improving HR policies, defining a performance appraisal system; key components and limitations
- Investment in ICT infrastructure: evaluation of new investment proposals; ex-post evaluation and infrastructure maintenance.
What will I be able to do?
- Understand core approaches to promoting and supporting good governance practices based on international best practice
- Identify roles and responsibilities of social security professionals in ensuring good governance
- Utilise the ISSA Guidelines as a framework for improved governance within national social security institutions
- Develop country-tailored innovations drawing on experience from other countries.
Why should I join?
- ISSA-accredited experts with decades of international experience in social security administration
- Join and interact with a global network of professionals from other ISSA member organizations to share learning and best practices
- Mix of training methods: lectures, plenary discussions, good practices, case studies, group work and individual exercises
- Successful participants receive an ITCILO Certificate of Achievement.
How?
The course consists of 60 total hours of learning, broken up into three phases.
- Pre-course (10 hours): Self-guided study through the online eCampus platform. Includes a pre-course assessment
- Residential week (45 hours): 5-day interactive sessions at the ITCILO in Turin, including developing an individual presentation
- Post-course assignment (5 hours): Individual assignment applying ISSA Guidelines to the participant’s organization.
Learn more about the course from your tutor
Learn more about the course from former participants
Prove your skills with a Diploma
This course is part of a Diploma programme. To achieve the Diploma, successful candidates must complete four courses within a five-year period and undertake a capstone assessment.
